VivupVivup Employee Assistance Provision (EAP)

Most of us feel sad, worried or stressed at some points in our lives, in response to events and experiences such as difficult life situations, illness and problems at work or in relationships.

Sometimes these feelings will go away when the difficult situation changes, but these feelings may persist and get worse. They start to change the way we act and think and can affect our enjoyment of life.

Feeling that way doesn’t mean that it has to stay that way and there is a lot that we can do to feel better. The Vivup Employee Assistance Provision (EAP) is here to help with a range of information, practical support, a 24/7 telephone helpline and (where applicable) face-to-face sessions.

With a team of employee support specialists and clinical staff, led by experienced clinicians with over 45 years of experience in employee support, you can be assured that they understand the day-to-day challenges you face, both within and outside the workplace.

The Vivup EAP service is confidential and free for you to access.

Anonymous statistical data about the usage of the helpline may be collected to help Vivup develop and evaluate the service but this will never breach your individual confidentiality.

The university will not be provided with the details of any member of staff who contacts the telephone helpline or meets a counsellor. The carefully selected team of counsellors are all highly qualified and experienced. You will be talking confidentially with a sympathetic and objective professional as the first step to getting some support.

Telephone Helpline

Vivup offers a 24/7 telephone support service for any member of staff needing support.

Call 03303 800658 (local call rate).

Whatever your age, background or role in life, from time to time we all have problems — whether personal, family or work-related. Talking to one of the experienced counsellors or psychotherapists can help you understand a problem, make a tough decision, try a different approach or just learn how to cope with a situation that we can’t change. The aim is to support you to find a solution to whatever is worrying you.

Face to Face Counselling

Should you wish to take up the assistance on offer, it is known as a self-referral. Any counselling you may receive through the self-referral route, will generally take the form of up to six sessions and be paid for by the university.

Cognitive Behavioural Therapy Workbooks

A range of self-help workbooks are available covering the following areas. Just click on the subject to access them.

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