Life Lounge, a bigger and better dedicated health and wellbeing area has been unveiled as part of an on-going initiative to support University students. Students are at the heart of everything we do, with support for health and wellbeing being at the forefront of our student services. Better together, stronger together.

The Life Lounge has been operating since September 2015, bringing together specialist services for students to access free-of-charge. Services include Duty Student Advisors, Student Liaison Officers (SLOs), a Cognitive Behavioural Therapy Clinic and Counselling.

Pro-Vice Chancellor, Baroness Newlove, officially opened the newer, bigger, better Life Lounge. She said, “I was honoured to officially launch this wonderful facility and see first-hand how the Life Lounge will enable students to seek support within spacious rooms, have a safe space to gain the confidence to get support without being judged or labelled.”

Baroness Newlove added: “For me, student satisfaction is enormously important. We have been recognised as number one in Greater Manchester for student satisfaction by The Complete University Guide 2020. The reason for our success is the continued support we provide to the health and wellbeing of our students. Students know the Life Lounge is a place that will enable them to get the help they need, in turn helping them complete their studies effectively. It is another great example of how the University of Bolton radiates a real feeling of being part of a family.”

Fiona Valentine, the university’s Disability Service Manager, said: “It’s important for students to understand that they aren’t alone. We are here for them and understand what they are going through. The Life Lounge is here to support them.”

The opening of the newly-expanded lounge follows the earlier launch of Nightline, a confidential listening and information service run by students, for students.

Nightline, which is open from 20:00 – 08:00 during term-time offers anonymous, non-judgemental and non-directive support for all callers. Nightline will listen and support students with a range of issues from homesickness, relationships, and drugs to housing, friendships and family.

Students who wish to use the Nightline service can access the number by logging into MyBolton or Moodle.

Nightline runs alongside the Big White Wall service, a 24/7 anonymous service. Launched earlier this year, providing round-the-clock online peer and professional support, with trained counsellors 365 days a year. It provides a safe space for students to express themselves, explore feelings and learn how to improve and self-manage mental health and wellbeing.

To join Big White Wall’s supportive online community, students can go to and sign-up with their university email address.

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